Vol. 2008   #21
October 24, 2008


What's Happening at ICPA? Click on the Calendar For All ICPA Meetings, Events, Seminars & Classes


ICPA Staff Contacts

Gene Guilford, Executive Director gene@icpa.org
Chris Herb, Associate Director chris@icpa.org
David Chu, Director of Member Services chu@icpa.org
Kate Lennon, ITEC Business Development kate@icpa.org
Kylie Faircloth, Executive Assistant kylie@icpa.org
Phyllis Stickler, Book Keeper books@icpa.org
Chris Jordan, ITEC B-License Instructor jordyn@icpa.org
Bill McDermott, ITEC S-License Instructor bill@icpa.org

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A DEAL IS A DEAL - UNTIL BOTH PARTIES AGREE THAT IT ISN'T

ICPA can make representations about the nature of guaranteed price contracts to the general public, media and government only to the extent those representations are true and reflect general industry practices. Over the last three years ICPA has distributed, through its members, just over 200,000 of its "It's A Promise" bill stuffers that drive home the message to consumers that once the consumer has bought a contract - the consumer owns it. The fact that a local heating oil retailer had to lock in prices with his or her supplier that can't be changed, so renegotiating a deal made three months ago - is not the simple request anyone may make it out to be.

Today's edition of the Hartford Courant also carries a story featuring a discussion of this issue, where retailers are in serving consumers with these contracts, and how some consumers regret their earlier decisions. See > http://www.courant.com/business/hc-heating1020.artoct20,0,1326886.story

Consumers have been asking to revisit their spring and early summer contract decisions since early August, given the dramatic decline in world commodity markets and prices that have fallen by about $2 a gallon there and downstream. This took on addition impetus on October 8th with a comment made by the Attorney General in an interview with Channel 12 television in Norwalk that indicated that contracts might be able to be renegotiated. ICPA Executive Director Gene Guilford also made an appearance on Channel 12 on October 10th to broaden the discussion and clarify the position local retailers were in.

  • Yes, in a strictly technical, legal context any contract can be renegotiated, as has been the case for the thousands of years there have been contracts, when BOTH PARTIES AGREE TO RENEGOTIATE THE CONTRACT

  • However, no one is obligated to renegotiate a contract, and if anyone decides to renegotiate a contract no one is obligated to do that free of charge or without fees
  • When consumers contact either DCP or the AGs office we are informed by the people who take these calls that they inform consumers that retailers are under no obligation to renegotiate contracts, and certainly are not obligated to renegotiate contracts without fees or costs involved that the consumer would be responsible for paying.

Heating oil retailers design their own programs, write their own contracts and make their own decisions about what program[s] to offer and how they choose to offer them. It is also up to retailers to decide how and under what circumstances they choose to defend their own agreements.  In an appearance with Channel 3 television's Al Terzi on his "3 on Your Side" consumer program, ICPA's Guilford answered a question from a consumer who purchased a $4.69 lock-in during June and now had questions.

Based on what anyone knew through July, the $4.69 price the consumer called about was a very fair price as her dealer had to BUY the oil he sold to this consumer under CT's prebuy law [or at least 80% of the volume he sold], so her retailer bought the oil at prices that were higher then than they are today, and then sold it to her. The retailer's wholesaler will not change the price of a contract [42,000 gals] of heating oil that retail company bought months ago when wholesale prices were higher than they are today and typically wholesalers DO NOT let retailers renegotiate their supply agreements, which is typically why retailers cannot do the same for their customers..

...every prediction - thus far - is wrong by almost 1/2. which is why we shy away from making predictions in these times. No doubt the consumer who called Channel 3 listened to the news, read the papers and watched tv and heard all manner of officials sounding the alarm about the "heat or eat" issues of life and death many of these articles talk about and who wouldn't be afraid? It's not that they're bad - just got it wrong, which is easy to do in an extremely volatile market over which we have absolutely no control.

The consumer's belief that she was "overcharged" is just not right. This consumer is 100% WRONG when she says the retailer is making 100% profit - today's oil price has nothing to do with the contract the retailer bought and paid for months ago for later delivery. This consumer bought $4.69 oil some time ago based on her retailer buying more expensive oil and no one made her do it. If the circumstances were different - and the price had gone up $2 and the retailer wanted to bail on the consumer would she allow it? Hardly. As our advice on our website has said for 3 years > http://www.icpa.org/press/press_5_12_05.htm if you choose to lock in, you bought it and you own it. Both sides of a contract have to honor what the contract requires. The retailer has to honor the contract and the consumer has to honor the contract.

Here is the advice the Department of Consumer Protection has on the DCP website regarding contracts:

7. Given today's oil market, pre-buy contracts are risky, since you don't know if the price will drop in the near future. If you do a pre-buy contract, use a credit card that has purchase protection and buy only from a dealer that you have done business with in the past.

Consumers who buy lock-in contracts are doing just that - locking in their price for later delivery at an agreed on price and those contracts are a guarantee of what the consumer will pay - NOT a guarantee that the price will be less than the market price at the time of delivery. Under CT law retailers cannot offer these guaranteed price contracts unless they have bought at least 80% of the oil from their supplier, again by contract. The retailer, having paid likely over $4 a gallon a few months ago and resold it for $4.69 doesn't get a lower price from his supplier - which is why the consumer's price doesn't change either.

Last spring, at the end of the 2007/08 heating season consumers wanted their contract price from the previous summer [2007 summer] when they locked in at $2.50 because the retail price went over $3.30 as many contracts were expiring. Now consumers who bought contracts a few months ago want to bail on them before this winter even begins? Consumers who fail to realize these the potential of these circumstances really shouldn't be buying lock-in contracts. As we've said many times, if you're risk averse and understand these are only a guarantee of what you will pay - not a guarantee you will save, then these are for you. If you're not risk averse and watch prices constantly to measure whether you're up or down versus retail - these are NOT for you.

Some ICPA members sent letters to their customers offering to renegotiate their contracts, others did so without specific offers but on customer requests. One wholesaler has already sent a communication to its retailer customers offering to restructure wholesale deals. No one likes a moving target but everyone tries to cope as best they can and they each make their own decisions about how to best do that. ICPA can only do it's best communicating to the public, media and government what is going on in a system that changes almost daily.

For more information contact Gene at gene@icpa.org or call ICPA toll free at 1-866-521-ICPA

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  • Operation Fuel. Operation Fuel, headquartered in Bloomfield, operates through more than 70 Fuel Banks around the state, and the list is here

 >[http://www.operationfuel.org/NetworkCoverage_2007-08.pdf]

Heating Oil retailers are paid their full delivered price for the fuel they sell consumers who have been APPROVED for Operation Fuel benefits, so this marks another safety net program that retailer's customers can use. Consumers who need help can either call 211, or call the Fuel Bank located on the list above and apply for benefits. Operation Fuel approves the application, then informs the customer's retailer of the approval of the benefit and the delivery. Deliveries are generally paid for within 10-14 days. Operation Fuel  is NOT the state CEAP/LIHEAP program.


  • State of Connecticut/CEAP Program. The Connecticut Department of Social Services [DSS] has made public the state's plan for the Connecticut Energy Assistance Program [CEAP] for 2008/09. 

ICPA is passing the DSS plan along to members HERE

The ICPA memorandum was reviewed by counsel and the ICPA Executive Committee on Tuesday, August 5, 2008 prior to its release here. The link above is to a document that is 25 pages long in .pdf [adobe acrobat] format. President Bush Sept. 30 signed a $600 billion continuing resolution to fund the federal government at current levels through March 6, 2009. Included in this $600 billion is $4.5 billion for the FY09 Low Income Energy Assistance appropriation and another $600 million for emergency LIHEAP funding - for a total of $5.1 billion for the fiscal year that started October 1, 2008.  This means that Connecticut will receive roughly double the amount of federal funding for LIHEAP this year versus last year, and coupled with state funds appropriated during the August Special Session, Connecticut has around $105 million for LIHEAP to start 2008/09.


  • Citizens Energy/CITGO Program. The CITGO/Citizens Energy program will return for the 2008/2009 heating season. Details on the program will be released by Citizens Energy in Boston soon.

  • Elderly Home Heating Assistance Program (EHHAP). The Office of Policy and Management (OPM) has established an additional energy assistance program called the Elderly Home Heating Assistance Program (EHHAP) that will be administered through a grant to Operation Fuel. Operation Fuel will receive $14 million in grants from OPM to implement the EHHAP. 

The eligibility guidelines for the EHHAP requires the applicants income to be equal to or less than 100% of the state median income (see page 4 of attached) and be at least 65 years old as of November 1st.  Intake will be performed by Operation Fuel at established fuel bank locations – click here for more information http://www.operationfuel.org/ or have your customers contact Infoline by dialing 211 to locate a fuel bank that serves their area. EHHAP applicants deemed eligible for assistance will receive a one time $500 payment made directly to their oil dealer for heating expenses incurred on or after November 1, 2008 and on or before May 15, 2009.  To be eligible an applicant must be sixty-five years of age on or after November 1, 2008.  If the applicant is eligible for heating assistance under CEAP, an applicant must exhaust benefits under those programs before being deemed eligible for assistance under EHHAP. 

Basic Eligibility Requirements:

  • Must be a state resident
  • Primary place of residence is in Connecticut
  • Must be age 65 or over
  • Program benefit is for deliverable fuel (oil, propane, etc.), electricity or natural gas bills”
  • Income must be equal to or less than 100% of the applicable state median income
  • Applicant or spouse must be responsible for payment of the residential heating bill at the Connecticut address reflected on the heating bill.
  • Grant is for primary heat source only

For more information contact Gene at gene@icpa.org or Chris at chris@icpa.org or call ICPA toll free at 1-866-521-ICPA

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GAO RELEASES STUDY ON AUTOMATIC TEMPERATURE COMPENSATION FOR MOTOR FUELS

This week the Government Accountability Office (GAO) released its study on automatic temperature compensation (ATC) at the retail level.  The GAO compiled information for the report from the National Conference on Weights and Measures (NCWM), the National Institute of Standards and Technology (NIST), consumer advocacy groups, and from industry representatives.  GAO also contacted officials from the California Energy Commission, which is conducting a cost/benefit analysis of ATC implementation, and officials from Australia, Belgium, Canada, and the United Kingdom.

PMAA continues to argue that with the majority of retail gasoline stations owned by small independent businesses, implementing ATC would not benefit the consumer and would be another cost that small business owners would have to bear in a market where credit is scarce. Although industry representatives argued that the costs associated with ATC implementation would be passed on to consumers, GAO reported that the costs to implement ATC are unclear.

For a copy of the report, please click here. [PMAA]


SENATE AGRICULTURE CHAIR READY TO GIVE THE CFTC OVERSIGHT OVER COMMODITY SWAPS

This week, Senate Agriculture Committee Chairman Tom Harkin (D-IA) held a hearing to discuss the unregulated financial derivatives market that led to the demise of AIG and other financial institutions. Harkin said after the hearing that he was leaning toward drafting a bill that would give the Commodity Futures Trading Commission (CFTC) authority to regulate commodity swaps and other financial instruments which he argued, “must be traded on a regulated exchange.” He later added Congress made “a terrible mistake” in regards of the Commodity Futures Modernization Act of 2000 which exempted swaps and other financial derivatives from federal oversight. More importantly during the hearing, Chicago Mercantile Exchange Group Chairman Terrence Duffy said that swaps should be traded on regulated exchanges to further provide better price transparency. House Agriculture Committee Chairman Collin Peterson (D-MN) also held a hearing today on the same topic.

Video of the Senate Agriculture Committee hearing is available here.  Video of the hearing in House Agriculture Committee will be available on the committee's website at agriculture.house.gov 
[PMAA]


ICPA REPORT ON CONNECTICUT ELECTION POLLS

With the election a mere 15 days away, the polls are showing some trends here in Connecticut and across the country. As of the 14th of October, Senator Obama leads Senator McCain by 19 points in the Presidential election in Connecticut. In the Connecticut 4th CD, former Goldman Sachs Vice President and Democrat Jim Himes leads incumbent Republican Christopher Shays 48% to 45%. In the Connecticut 5th CD, Incumbent Chris Murphy leads State Senator David Cappiello 52% to 48%. In the Connecticut 2nd CD, Incumbent Joe Courtney leads former sub base commander Sean Sullivan by 55% to 27%.  Congressman John Larson in the 1st CD and Congresswoman Rosa DeLauro in the 3rd CD have wide leads in their respective polls.

Nationally, the U.S. House of Representatives currently is 235 Democrat, 199 Republican and 1 vacancy. At this writing, Democrats could pick up as many as 25 seats, leaving a 260 Democrat - 175 Republican split. On the U.S. Senate side that is currently 49 Republicans - 49 Democrats and 2 Independents, with 35 seats up for election in 2008.  At this writing, Democrats could pick up as many as 6 seats, with Republicans John Sununu in NH and Gordon Smith in OR likely to lose to their Democrat challengers and even Elizabeth Dole in North Carolina finds herself in a very tough race for re-election. Senator Norm Coleman of MN is running for his political life from Democrat challenger comedian Al Franken.

With Senator Obama widening his national electoral lead over McCain, and Democrats appearing to be set to make solid gains in both Houses of Congress, this isn't the year to be a Republican running to serve in Washington.

For more information contact Gene at gene@icpa.org or call ICPA toll free at 1-866-521-ICPA

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YHB Pension Services, LLC is a preferred vendor for providing consulting, administration and investment services for 401(k) retirement plan sponsors and participants. Some of the most common problems made by small businesses in choosing the right retirement plan for their employees are:

  • Plans are generic, off-the-shelf and fall short of expectations - Many plans have high or hidden fees and charges - Plans are too confusing for employees thus reducing participation - Plans are not up to date with the latest tax laws - Many plans are poorly designed and not maximizing benefits for owners of companies - lack of customer support or service when you have questions. 

Because YHB is not affiliated with any bank, brokerage firm or insurance company, you are assured that they remain unbiased and objective when evaluating your needs and making recommendations. Best of all, they'll do a no-obligation, no-charge evaluation of your current plan by, showing you potential hidden fees, improving plan design, measuring your investment performance and making sure your plan is compliant with the IRS tax laws.

Contact: Mr. Ron Fishman
Phone: (877) 313-5470
website: www.yhbretirement.com
e-mail:
ron@yhbretirement.com

For more information contact David Chu at chu@icpa.org  or call ICPA toll free at 1-866-521-ICPA

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MANAGEMENT EDUCATION


Oct. 29, 2008, 8:30 AM – 12:00 PM, ICPA Offices, Cromwell.  OSHA/DOT HAZMAT Certification Training - Awareness Certification

DOT HAZMAT certification includes training on transportation of hazardous materials, shipping papers, and Homeland Security requirements.  OSHA certification includes training at the Awareness and Operations levels.  Awareness level certification applies to any employee who may come into contact with hazardous materials and needs to know how to take defensive actions.  Operations level certification trains employees who need to know how to clean up (dam, dike, divert) small releases. 

REGISTER HERE


Oct. 30, 2008, 8:30 AM – 12:00 PM, ICPA Offices, Cromwell.  OSHA/DOT HAZMAT Certification Training - Operations Re-Certification

DOT HAZMAT certification includes training on transportation of hazardous materials, shipping papers, and Homeland Security requirements.  OSHA certification includes training at the Awareness and Operations levels.  Awareness level certification applies to any employee who may come into contact with hazardous materials and needs to know how to take defensive actions.  Operations level certification trains employees who need to know how to clean up (dam, dike, divert) small releases. 

REGISTER HERE

For more information contact David Chu at chu@icpa.org  or call ICPA toll free at 1-866-521-ICPA

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PRICES CORRECTED TO THE BTU EQUIVALENT OF HEATING OIL

http://icpa.org/protect/degreeday.htm

DPUC/Yankee Natural Gas $2.75
DPUC/Connecticut Natural Gas $2.40
DPUC/Southern Connecticut Natural Gas $2.53
DPUC/Connecticut Light & Power $7.44
OPM/Propane Statewide Average $4.95
OPM/Heating Oil Statewide Average $3.272
Wood Pellets* $2.65

*At $310 per ton, delivered, premium pellets with less than 5% moisture content

For more information contact Gene at gene@icpa.org  or call ICPA toll free at 1-866-521-ICPA

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ITEC's Newsletter is found at

ITEC NEWSLETTER - October 20, 2008


10 Alcap Ridge, Cromwell, CT  06416                

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