• NORA SILVER & GOLD CERTIFICATION

| August 12, 2008  |The Silver & Gold Certification Oil Heat Technician Exam is designed for anyone who already has 3 or more years experience in the field. Criteria to Earn Silver Certification Minimum of three years work experience Minimum of 100 hours of oil heat education training Earn 78% or higher on the exam. Exam is based on NORA Oil Heat Technicians Manual The Exam is closed book. Silver Topics include: - Fuel oil & its application to basic electricity - annual tune up - Ignition systems - troubleshooting - Motors, fans & couplings - nozzles - Controls - combustion theory - Heating systems - chimneys & draft - Direct venting - combustion efficiency testing - Servicing procedures Criteria to Earn Gold Certification Completion of NORA’s Silver Program Minimum of five years work experience Minimum of 120 hours of oil heat education training Earn 78% or higher on exam The Exam is closed book. *Pre-Registration is required to accommodate ordering of tests. No walk ins. You must register by July 28, 2008 Cost of manual is extra. Students should bring their NORA Oilheat Technicians Manual with them. The Silver & Gold Certification is valid for 5 years. To renew your certification, you must earn 24 CEUs within those 5 years. If Certification expires then the technician must retake the test. Documentation required—please bring copy of your occupational trade license and SS number In registering for this class the registrant[s] are also agreeing to the following statement: I certify that the students listed meet the requirements for the Certificate they are seeking, that the documentation of their required training hours and years of service exists and is on file, and that the student will supply written documentation of their required credentials upon request of Independent Connecticut Petroleum Association. National Oilheat Research Alliance, their agents or assigns. Indicate when registering whether you are registering for either Silver or Gold Certification

• NORA oil tanks and fuel performance seminar

| July 30, 2008  | August 13, 2008  | Sept 3, 2008 | Oct 1, 2008 |The comfort, cleanliness, safety and efficiency of today’s Oilheat systems are dependent on clean, uncontaminated fuel reaching the burner. To achieve that we must properly install and maintain tanks. This seminar addresses the concerns and issues surrounding the installation, maintenance and replacement of fuel oil storage tanks. It suggests preventative measures service technicians should take to  avoid problems and ways to diagnose & solve oil storage problems when they encounter them.

T he seminar is based upon the following NORA books: Heating Oil Storage Tanks, Guide for Quality Installation and Maintenance, and  A Guide to Fuel Performance, The NORA Fuel Quality Manual. [Purchased Separately]

Seminar participants who pass a test at the conclusion of the seminar will be awarded the NORA Tank Installation and Maintenance Certification.

The seminar covers why oil tanks fail, external and internal corrosion, the role of water in fuel problems and tank     failures, tank selection, sizing and placement, installation procedures, spill prevention, proper tank abandonment, tank inspection, and assessment. Other topics include tank bottom sediment, build-up on nozzles and heads and cold oil performance problems.