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ITEC
Staff Contacts |
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Gene Guilford, President, gene@icpa.org |
| Kate
Lennon, Business Development, kate@icpa.org |
| Kylie
Faircloth, Executive Assistant, kylie@icpa.org |
| Phyllis
Stickler, Book Keeping, books@icpa.org |
| Chris
Jordyn, B-License Programs, jordyn@icpa.org |
| Mike
Sola, S-License Programs, mike@icpa.org |
 Since
2004 ITEC has been certified as a private occupational
vocational technical school by the Connecticut Department of
Higher Education |
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| Since
2004 ITEC has been certified as a private occupational
vocational technical school by the Connecticut Department of
Higher Education |
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ANN
WARD FEATURED IN NEW ICPA CSR MANAGEMENT BLOG AND JOINS
WITH ITEC TO CREATE NEW HVAC TECH PROFESSIONALISM CLASS
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ICPA is
pleased to announce that
Ms. Ann Ward of Ward
Certified Consulting, LLC
is joining with ICPA in creating a new online blog for the use
of customer service managers across our industry in
Connecticut. Ann provides consulting services across our
industry in this region and we work with Ann on many projects,
the latest being two efforts that focus on two parts of our
industry;
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Ann is
working with ITEC on creating a new, 36 hour introductory
module to all our S, B & D HVAC programs with a
concentration on
Professionalism and
Customer Relations
for Energy Conservation Technicians [HVAC techs]. Every tech
who goes through our school will be first equipped with a
strong set of skills for understanding the professional role
of the tech in our industry, the credibility of the tech in
the eyes of the customer, and customer relations and
communications skills. HVAC work isn't just about using
standard tools and hardware anymore. See the chart below.
Connecticut consumers view our service techs as having the
second-highest degree of credibility on energy issues of any
other source except a consumer advocacy group. We're
going to equip a tech with some basic professional skills to
make sure we take maximum advantage of that standing with
the general public.
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The
second project is the
ICPA/CSR Management
blog.
Management of customer service representatives is a tough
job, as is being a CSR itself. Ann Ward provides ICPA with
professional consulting services aimed at training CSR
Managers and CSRs on the skills that better enable to do
their respective jobs and survive it. Ann's programs
are always well-attended and enthusiastically received. ICPA
is taking the next step and providing Ann with a web blog
inside the Member's Only section of the ICPA website.
This way, anyone with issues can consult with Ann right
online. Getting there is easy, follow these directions:
[1] go to www.icpa.org
[2] go to the Members Only section button and enter the MO
section, [3] see the menu on the left hand side - at the
bottom is a button ICPA BLOG - just click on that and
register for permission to join the blog. You'll receive
notice when you can enter and then you're on your way!
For more
information contact Gene at
gene@icpa.org
or call ICPA toll free at 1-866-521-ICPA
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ITEC
President Gene Guilford is pleased to announce that ITEC and
green building professional instructors at
CleanEdison Company
have agreed to bring a host of new green energy technology
training to Connecticut. Under the agreement,
CleanEdison
will work exclusively with and through ITEC for the delivery
of BPI/Building Analyst training and all associated subgroup
classes to the BPI training, Geothermal and a variety of
other green energy building standard training.
At ICPA's
June, 2009 59th Annual Meeting we rolled out an entire
vision of the transformation of the heating oil industry.
Part of that vision is the transformation of the service
department to enable it to become the energy conservation
department - and providing the training so that our existing
HVAC techs can broaden their work in the home as we are
uniquely situated to view the whole home as an energy unit.
CleanEdison
is a national company with a tremendous reputation for
delivering the highest quality training and the partnership
with ITEC exclusively in Connecticut will enable two
terrific training institutions to work together for
marketers and the general public in our state.
BPI’s
Building Analyst 1 Training, as delivered by CleanEdison,
will give your technicians the knowledge they need to
perform a whole home energy audit. Learn the relationship
between all the systems in the house and the effects on
health, safety, comfort and efficiency. The whole house is
a system, learn how it all works together and how flaws in
one part can compromise performance throughout. Learn
building science fundamentals, energy conservation
strategies, heat loss calculations, duct testing and
sealing, blower door testing, etc. Find the root cause of a
problem and give them solutions that work! Your technicians
already know the HVAC system now they can learn about the
whole house as a system. 5 days of intensive training
and testing.
Learn more about ITEC/CleanEdison
BPI Building Analyst Training on the ITEC website here >
http://icpa.org/tec/BPI_energy/itec_bpi_energy.html
For
more information contact Ms. Kate Lennon, ITEC Business Development,
kate@icpa.org or toll free at 1-866-521-ICPA.
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ITEC is
pleased to offer three additional courses with CleanEdison
beyond the Building Analyst Certification course. Armed with
your Building Analyst BPI Certification students can now
branch out and expand their expertise into three new areas.
These three courses are described below with course content
and registration information.
Learn more about ITEC/CleanEdison
BPI Affiliated Courses Training on the ITEC website here >
http://icpa.org/tec/BPI_energy/itec_bpi_affiliated.htm
For
more information contact Ms. Kate Lennon, ITEC Business Development,
kate@icpa.org or toll free at 1-866-521-ICPA.
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If your company is in need of
an apprentice please contact us! We have quite a few
students in need of apprenticeship training. They have taken
the first step in getting their education, now they need
your help in acquiring their on the job training so they can
move forward in their career as an Energy Conservation
Technician.
For
more information contact Ms. Kate Lennon, ITEC Business Development,
kate@icpa.org or toll free at 1-866-521-ICPA.
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ITEC's 2010 S & B licensing programs cost 1/2 of the cost
paid at commercial HVAC schools. Why would you pay more to
get less elsewhere? Get more and pay less at ITEC! Our
schedule includes:
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ITEC
has posted all it's 2010 programs to the ITEC website at
http://icpa.org/education.htm.
Members can access all of ITEC's programs on the website anytime - from
the S-B-D license training to EPA 608 seminars and CDL Class B license
training. ITEC will be adding Plumbing License Continuing
Education programs in February, 2010 and has a few other new things in
store for training next year!
For
more information contact Ms. Kate Lennon, ITEC Business Development,
kate@icpa.org or toll free at 1-866-521-ICPA.
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2010 ITEC propane license review classes. |
The
Propane G-License Review Seminar is a comprehensive review for
technicians who will be undergoing their propane g-license
testing. The reviews are 2-day classes. The seminars are held on
Thursday and Friday of the week and run from 8:00 am to 3:30 pm.
The next propane/g-license review class is scheduled for March
11-12, 2010 and more information and registration may be
found here>
http://www.icpa.org/store/products_view7.php?url_product_id=147
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In 2010 ITEC plumbing license review classes. |
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The Plumbing
P-License Review Seminar is a comprehensive review presented
each month for those who will be undergoing their plumbing
license exam. The reviews are 2-day classes. The seminars are
held on Monday and Tuesday of the week and run from 8:00 am to
3:30 pm. The course fee is $180.00 per applicant. P-License
Review Classes are taught on the dates below. Three text books
are required for each class and their cost is NOT included in
the $180.00 course fee. See below for course dates and book
purchase options.
The P-License Review beings 8.00am to 3.30pm
on February 15-16, 2010. To see the new 2010 P-License Review
classes go here>
http://icpa.org/tec/p_license_review.html
To sign up for the February P-License Review class go here
http://www.icpa.org/store/products_view7.php?url_product_id=346
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ITEC
Distance Learning Programs |
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Since
January, 2008 ITEC students have been able to take ITEC classes
online, via the internet. Our first distance learning class was from our "B" License program and is
Basic Electricity. This month we have now
added Codes and Building Trades Safety. Students register and pay ITEC as they normally would and then
will receive an electronic confirmation by email with a password
to our website where the student may then begin to take the class.
CLICK
HERE to see what the first "classroom" looks like.
Upon
successfully completing the class the student will receive a course completion
card and credit just as is the case for any student who attends the class at
ITEC.
See
http://icpa.org/tec/itec_distance_classes.html
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The
S/B/D License Review Seminar is a comprehensive review presented each
month for technicians who will be undergoing their HVAC license
testing. |
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ITEC
conducts overviews and testing for EPA Section 608 Refrigeration
Certification. The overviews
cover refrigerant containment and EPA regulations.
All manuals and testing materials are provided.
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ITEC
can train your new CDL/Class B personnel in a one-stop
shopping program from classroom training to on-site driving
skills to on-site DMV testing. |
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Our
program fully prepares you to meet the State of Connecticut
Department Of Motor Vehicle’s requirements and gives you the hands
on skills training that employer’s demand - AT HALF THE COST OF
OTHER COMMERCIAL DRIVER TRAINING SCHOOLS. We will prepare you
for all aspects of the CDL license process including: written exam,
skills exam and road test administered by the DMV at our CDL
training facility in Cromwell.
See our entire
2010 schedule of CDL training here [http://www.icpa.org/tec/cdl.html]
The next class start is February 1, 2010. Register online through the ICPA store here
>http://www.icpa.org/store/products_view7.php?url_product_id=128
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ITEC
offers a wide variety of technical training programs at its
headquarters in Cromwell and through satellite facilities.
Under some circumstances, ITEC can also bring one of our
existing programs to your office. ITEC can also work with you to
design a customized training program.
Yes,
ITEC can come to YOU. Simply use the
form below and let us know who and where you are, and what type
of program you are interested in. The professional staff
at ITEC will be in touch with you and assist you in designing
the program that suits your schedule.
CLICK
HERE FOR THE FORM
For
more information contact Ms. Kate Lennon, ITEC Business Development,
kate@icpa.org or toll free at 1-866-521-ICPA.
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The
Eugene M. Mangini HVAC Scholarship is the creation
of the Independent Connecticut Petroleum Association
Education Foundation, eligibility for the scholarship is
based on only those who are about to graduate from high
school or those who have graduated from high school within
the previous 90 days.
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The
Trade Act of 1974, as amended, provides Trade Adjustment
Assistance (TAA) services and benefits for
individuals certified by the Federal Government as having
lost their jobs or reduced their hours of work and wages due
to increased foreign imports, or a shift in production to
certain countries.
- ITEC
is approved to receive Veterans Benefits by the CT State
Department of Higher Education (state approving
agency) May 25, 2004 as per Title 38 United Sates Code,
Section 3676.
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